Nearly 46,000 applications were received and settled at the Provincial Public Administration Center in the first 6 months of the year
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(binhthuan.gov.vn) According to the Provincial Public Administration Center, in the first 6 months of the year, the Center received and settled 45,998 dossiers (including 24,990 online dossiers). Of which, the number of documents processed and settled is 46,027; returned results on time and early 45,881 dossiers, late 146 dossiers. The number of successful online tariff and fee payment in the first 6 months of 2024 is 6,267 dossiers.

 

Also in the first 6 months of 2024, through the public postal service, the Provincial Public Administration Center coordinated to receive 1,020 administrative procedure documents in the fisheries sector (Phu Quy district: 605 dossiers), Tuy Phong district: 415 dossiers). Documents are circulated and processed according to regulations; minimizing travel time for people in these areas.

 

The Center has also publicly listed 1,464 administrative procedures under the receiving and handling authority of departments and agencies, ensuring publicity and transparency. At the same time, publicly posting the list of administrative procedures with QR codes under the jurisdiction of departments and agencies at the Center.

 

The digitization of records and results of administrative procedures are also being paid attention. The Provincial Public Administration Center is continuing to maintain good guidance for people to create public service accounts and the online submission is more convenient for people to carry out administrative procedures as well as saving travel time and expenses.

 

In the coming time, the Provincial Public Administration Center will continue to support people in creating citizen accounts on the National Public Service Portal and Binh Thuan Public Service Portal, supporting people in carrying out administrative procedures for listed administrative procedures. Implement the conversion and use of VNeID accounts in carrying out administrative procedures. Continue to implement the process of digitizing records, papers, and results of administrative procedures at the Center. Along with that, it is to deploy the virtual assistant platform to serve people and businesses in carrying out administrative procedures of the province associated with the use of the switchboard 1022. Continue to strictly control the implementation of processes and coordination between relevant agencies and units in settling administrative procedures, especially interconnected administrative procedures, to overcome the situation of late or being returned many times, causing trouble for organizations, individuals, and businesses.

 

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