The Provincial Public Administration Center to promote administrative reform

(binhthuan.gov.vn) According to the Provincial Public Administration Center, in 2022, it has developed and seriously implemented the plan to perform the tasks of improving the business environment and enhancing competitiveness; at the same time, well implemented the administrative reform.

Specifically, the Provincial Public Administration Center has listed publicly the composition of documents, instructions on steps and procedures for 100% of administrative procedures received at the Center.

Publicly listing at the Center and synchronizing the national database 1,499 administrative procedures under its authority, ensuring the publicity, transparency and convenience for organizations and individuals when conducting administrative procedures at the Center. All administrative procedures have been issued by the departments and agencies for internal handling and settlement processes, and the Center has updated the electronic process to the electronic one-stop software to receive documents according to regulations. In addition, the Provincial Public Service Portal has listed 256 administrative procedures at level 3 and 233 administrative procedures at level 4 for organizations and individuals to look up and conduct.

From January 1, 2022 to November 15, 2022, the Provincial Public Administration Center has received 56,528 dossiers. Settling and returning 55,972 dossiers; in which, the rate of dossiers paying on time and early is 99.7%, and 0.3% late.

According to the Provincial Public Administration Center, in 2023, it will continue to promote propaganda on the information technology application in the implementation of administrative procedures, especially the utility of online public services. Improving the quality of the survey on organizations and individuals about the satisfaction in administrative procedures. Researching solutions to improve the satisfaction of people and businesses to the service of state agencies in the implementation of the one-stop-shop mechanism according to regulations.

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