(binhthuan.gov.vn) On the morning of March 16, the Union of Science and Technology Associations in collaboration with the Provincial Consumer Protection Association held a workshop on "Safe consumption in digital transformation".

Workshop is aim to response to the activities of Vietnam Consumer Rights Day in Binh Thuan 2023; At the same time, to inform several skills and methods on safe online shopping for consumers.

Currently, along with the change in the trend of consumers’ behavior of searching for information, purchasing goods and services, non-cash payment forms are growing and being applied more and more in social life. In particular, since the appearance of the COVID-19 epidemic, the shopping way of a large part of consumers has also changed significantly. Instead of shopping at markets, supermarkets, stores ... many consumers switch to online shopping, choosing good quality products with clear origin ...

Chairman of the Union of Science and Technology Associations at the Workshop

Speaking at the workshop, Mr. Luong Thanh Son – Chairman of Union of Science and Technology Associations said: To carry out digital transformation, Binh Thuan province has issued Resolution No. 10-NQ/TU of the Provincial Party Committee on digital transformation to 2025, with orientation to 2030, Plan No. 1282/KH-UBND of the Provincial People's Committee on implementing Resolution No. 10-NQ/TU. On that basis, departments, agencies and localities have implemented many transformation solutions for management and administration to serve socio-economic development, including people (consumers).

The Chairman of the Union of Science and Technology Associations also informed: In recent years, businesses and suppliers have adapted to new consumption trends by changing the form of purchase, sale and delivery; improving product quality, design, reducing product costs, etc. to meet the requirements of consumers. However, the implementation of payment transactions via online on cyberspace still carries many risks for consumers such as being easily scammed or having risks when making payments or buying poor quality products.…

Representative of the Provincial Consumer Protection Association at the Workshop

Mrs. Nguyen Thi Hong Loan - Director of Co.opmart Phan Thiet shared her experience at the Workshop

At the Workshop, the representative of the Provincial Consumer Protection Association presented a presentation on the coordination with relevant authorities in building and propagating for consumers in digital transformation and orientation for participation in the future; the representative of the Department of Industry and Trade presented several results on the digital transformation of the industry in serving the socio-economic in general, protecting the interests of consumers in particular and the digital transformation orientation of the industry; representative of the Provincial Market Surveillance informed about digital transformation in market surveillance of the unit in recent years and solutions to prevent poor quality goods, counterfeit goods in cyberspace, etc. At that time, the delegates also heard the representative of Co.opmart Phan Thiet share some experience for consumers on ensuring the safety of e-commerce.

Phạm Huệ